What's included in the export?
The export covers your firm's records across the platform, including:
- Contacts & households
- Financial planning
- Recordings & notes
- Email / SMS / LinkedIn
- Documents & reports — stored files are listed in a manifest
- Team & users
- Firm profile, Settings & preferences
- Compliance archives
- Fee & billing config
- AI content
The page lists exactly what is included and what is excluded. Deliberately excluded are things that are not your business records or are unsafe to export — Credentials & secrets, Access tokens, Session / auth state, Internal audit logs, Operational / queue state, Usage telemetry, Platform reference data, and derived artefacts such as AI search indexes and Biometric voiceprints. Payment records are available on request.