I never received my invitation email — what do I do?

1. Check your spam, junk and quarantine folders, and search your mailbox for OmegaFP.
2. Ask the person who invited you to reopen Settings → Team & Roles and resend the invitation. Firm Principals and Admins can see the status of every pending invitation there.
3. Confirm they invited the correct address — invitations are tied to one exact email address.
4. If your firm filters external mail, ask your IT contact to allow mail from OmegaFP.

If it still does not arrive, email support@omegafp.com with the address that should have received it.