How do I handle a divorce or a household split?
There is no automatic split. The reliable approach:
- Create a new household for the departing spouse.
- Add them as the primary person on the new record.
- Move or copy the documents, tasks and notes that belong to them.
- Remove them from the original household's People card.
- Update Status, Stage and the assigned advisor on both records.
Do this deliberately — history stays attached to the record it was created on.